Cooperative contract

# DIR-TELE-CTSA-016

Tex-an 2021: Communications Technology Offerings

Price sheet

Lead agency

Texas Department of Information Resources (DIR)

Eligibility

Entities outside of Texas must sign an Interlocal agreement. Eligible entities in Texas may purchase under any of DIR's program areas. Learn more about eligibility requirements here.

 Cooperative language in contract

Expiration date

Current term expires on January 26, 2026

Renewals through January 26, 2030

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Jason Bye

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Windstream Government & Enterprise offers TEX-AN services across three key categories: Solutions that OPTIMIZE application performance and reliability, support IT transformation and cloud adoption: SD-WAN Concierge™, Hybrid Networks, Wavelength Services, Switched Ethernet and Cloud Connect. Solutions that ENGAGE your constituents and end-users, gaining insight into needs and behaviors, strengthening relationships and delivering a personalized customer experience to build loyalty: OfficeSuite UC®, UCaaS, CCaaS and Secure WiFi & Analytics. Solutions that PROTECT your data, network, employees and IT assets from the threat of attack, intrusion or theft and safeguard the reputation and value of your institution and brand: Cloud/CPE Firewall, DDoS Mitigation, PCI Compliance Services and Secure Remote Access (SRA). Windstream Enterprise services may be used by state and local government, public education and other public entities in Texas, as well as public entities outside the state. Resellers are not available.

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WINDSTREAM CORPORATION offers "AI software", "Call center services", "Network management services", and more.

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W

WINDSTREAM CORPORATION

Mathews, NC

Windstream is a technology/communications/data services provider selling services nationwide. Services include SD WAN

Documents

Contract documents


Contract


Amendment documents


1


2


Bid solicitation documents


RFO TEX-AN 2021 DIR-CPO-TMP-552


Pricing documents


Carrier Class Pricing B-2 EAU 4 (effective 6-3-2024)


Other documents


D-6 Service Level Agreement (SLA) Plan


D-7 Billing Management Plan


D-3 Service Delivery & Order Process Management Plan


D-4 Help Desk Plan


HUB Subcontracting Plan (updated 03-27-2023)


D-2 Marketing Management Plan


D-5 Change Management Plan


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