Contract # DIR-CPO-5018

End-User It Outsourcing Services

Supplier

M.C Austin and 19 other suppliers on contract

Lead agency

Texas Department of Information Resources (DIR)

Eligibility

Entities outside of Texas must sign an Interlocal agreement. Eligible entities in Texas may purchase under any of DIR's program areas. Learn more about eligibility requirements here.

 Cooperative language in contract

Expiration date

Current term expires on January 4, 2026

Renewals through January 4, 2027

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Irma Moreno


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Electro Systems Engineers, Inc. offers End-User IT Outsourcing (managed services) for information technology assets through this contract. Managed services include: Provisioning of Equipment; Desktop Outsourcing and Asset Tracking. Support Services include: Service Desk; On -Site MAC; Remote Support; Standard and Ad Hoc Reporting Documentation; Break/Fix/Maintenance; and Unwind/End of Engagement services. Technology Services include: Mobility; HVD; Network Management; Software and Security Services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract. DIR has exercised the automatic renewal option for this Contract. This renewal extends the contract through 1/7/2026.

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M.C Austin offers "AI software", "Call centers", "Cybersecurity threat assessments", and more.

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M

M.C Austin

Austin, TX

M.C Austin is a technology solutions provider specializing in AI, IT managed services, cybersecurity, and communication solutions. They serve small to mid-sized businesses and public sector clients, offering comprehensive support from technology selection to implementation and ongoing management.

Diversity certifications

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Diversity certifications

Documents

Contract documents


Contract


Bid solicitation documents


RFO DIR-CPO-TMP-442


Other documents


Appendix B HUB Subcontracting Plan (Approved 8-30-2023)


Appendix A Standard Terms and Conditions


Appendix E Master Lease Agreement


Appendix D Master Operating Lease Agreement


Appendix C SOW Template


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