Call Center Services

Supplier

One Call Concepts, Inc

Lead agency

City of Baltimore, MD

Cooperative language in contract

Expiration date

Renewals through October 21, 2026

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Daniel Florenzo

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Scope summary

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This contract offers "Call center services", "Call center software", and "After hours call center services".

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One Call Concepts, Inc offers "Software development", "Software implementation services", "Marketing", and more.

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One Call Concepts, Inc

Hanover, MD

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One Call Concepts, Inc. (OCC) is a full-service contract provider for the damage prevention industry, offering end-to-end solutions for contact center management, including customizable software. With over 40 years of experience, OCC partners with contact centers nationwide to enhance safety and reduce the risk of damage to underground facilities.