Contract # CTR049888
AZNet III - Voice, Network and Call Center Communication Services
Pricing doc
Non-cooperative
Supplier
Lead agency
Eligibility
Contracts are available through the Arizona State Purchasing Cooperative. Membership is available to "all Arizona political subdivisions" as well as some types of organizations outside of Arizona. Learn more about eligibility requirements here.
Expiration date
Renewals through October 1, 2025
Contract Started
October 1, 2020
Ask questions or request a quote
Michelle Watson (verified)
VP of SLED
1 of 2
Backed by Pavilion
If this supplier is slow to respond, we’ll follow up for you and help find great alternatives.
Scope summary
AZNet III - Voice, Network and Call Center Communication Services
Lumen Technologies, Inc. (formerly CenturyLink and Qwest) offers "Cloud platforms", "Internet services", "CenturyLink", and more.
See all supplier offeringsLumen Technologies, Inc. (formerly CenturyLink and Qwest)
Also known as CenturyLink - New Century, KS and CenturyLink · Minneapolis, MN
Lumen Technologies, Inc. (formerly CenturyLink and Qwest) is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services. The company is a member of the Fortune 500 and part of the S&P 500 index since 1999.
2 recent responses
Ask questions or request a quote
Michelle Watson (verified)
VP of SLED
1 of 2
Backed by Pavilion
If this supplier is slow to respond, we’ll follow up for you and help find great alternatives.
Documents
Contract documents
BAFO Exhibit 1 - SERVICE LEVEL REQUIREMENTS AND CRITICAL Milestones (Network Security WiFi)
Contract
2-BPM001835 RFP AZNET III Voice, Network and Contact Center Services
AZNet III Scope of Work Final - Voice and Unified Communications
Terms and Conditions Exceptions - Voice and Unified Communications
Term and Conditions Exceptions - Contact Center
AZNet III Scope of Work Final - Network Security WiFi
Terms and Conditions Exceptions - Network Security and WiFi
AZNet III Scope of Work Final - Contact Center
Amendment documents
1
2
3
4
5
Contract Amendment Summary 6
Contract Amendment Summary 7
Contract Amendment Summary 8
Contract Amendment Summary 9
Contract Amendment Summary 10
Pricing documents
Update 5-17-2022
Document - CenturyLink 5-22-2020
Document Update - CenturyLink 2-10-2021
Update 7-22-2021
Update 1-19-2023
Update 10-26-2023
Other documents
[3-BPM001835 Offer Forms AZNET III Voice, Network and Contact Center Services - Amendment 1] 3-BPM001835 Offer Forms AZNET III V
1-BPM001835 OPEN FIRST AZNET III Voice, Network and Contact Center Services - Amendment 2
1-BPM001835 OPEN FIRST AZNET III Voice, Network and Contact Center Services
2-BPM001835 RFP AZNET III Voice, Network and Contact Center Services
3-BPM001835 Offer Forms AZNET III Voice Network and Contact Center Services - Amendment 1 NICEinContact
8-BAFO Available Reports and Dashboards Data Sheet-1
8-IBM Techincal Solutions Document-AZNET III
AZNET III Discussion Forum QA as of 1-22-2020
AZNET III Voice, Network and Contact Center - Solicitation Amendment 1
AZNET III Voice, Network and Contact Center - Solicitation Amendment 2
AZNET III Voice, Network and Contact Center - Solicitation Amendment 3
AZNET III Voice, Network and Contact Center - Solicitation Amendment 4
AZNET III Voice, Network and Contact Center - Solicitation Amendment 5
AZNET III Voice, Network and Contact Center - Solicitation Amendment 6
AZNet III Contact Center SoW-CTL Signed CMR
AZNet III Group Consensus Award Form
AZNet III Network Security WiFi SoW-CTL Signed CMR
AZNet III Scope of Work - Voice and Unified Communications - Amendment 3
AZNet III Scope of Work - Voice and Unified Communications
AZNet III Scope of Work - Contact Center - Amendment 3
AZNet III Scope of Work - Contact Center - Amendment 4
AZNet III Scope of Work - Contact Center
AZNet III Scope of Work - Network Security WiFi - Amendment 3
AZNet III Scope of Work - Network Security WiFi - Amendment 4
AZNet III Scope of Work - Network Security WiFi
AZNet III Scope of Work - Voice and Unified Communications - Amendment 4
AZNet III Scope of Work - Voice and Unified Communications - Amendment 5
AZNet III Scope of Work - Voice and Unified Communications - Amendment 6
AZNet III Scope of Work- Contact Center - Amendment 1
AZNet III Voice and Unified Communications SoW-CTL Signed CMR
Agency Sites by City
AliciaBrookeEssayli AZNet ProcurementDisclosure
Attachment 2A 2019 NICE inContact - SOC 2 Type 2 + HITRUST Report.pdf
Attachment 2A Solution Overview.pdf
Attachment 3A Section 4 AZ Net Project Sample Project Plan
Attachment 5C supplement Insurance Directors & Officers Liability - 2019-2020
Attachment 5C supplement Insurance Willis COI - 2019-2020
Attachment 5C supplement Insurance professional cyber 5M crime 500K - 2019-2020
Award Determination - BPM001835 - AZNet III Voice Network and Contact Center Services
BAFO - CenturyLink Response to AZNET Voice and Unified Communications SoW v2
BAFO - CenturyLink Response to AZNet Contact Center - CTL signed 5-8-2020
BAFO - CenturyLink Response to AZNet Network Security Wifi - CTL signed 5-8-2020
BAFO Exhibit 1 - SERVICE LEVEL REQUIREMENTS AND CRITICAL Milestones (Network)
BriggittStewart AZNet ProcurementDisclosure
SLR Update 5-17-2022
SLR Update 10-26-2023
Capital Mall Map
CarrieSchreiner AZNet ProcurementDisclosure
ChrisHawley AZNet ProcurementDisclosure
Confidential Determination - Verizon
Confidentiality Determination - CenturyLink Communications LLC
Confidentiality Determination - Jive Communications
Confidentiality Determination - NICE inContact
CoryCampbell AZNet ProcurementDisclosure
CristiCost AZNet ProcurementDisclosure
Current AZNET II Inventory - NO CORE
DanielHeler AZNet ProcurementDisclosure
DavidAcedo AZNet ProcurementDisclosure
DeborahFarrar AZNet ProcurementDisclosure
DerikLeavitt AZNet ProcurementDisclosure
Determination - Greater Than 5 Year Contract Term
EdwardBlock AZNet ProcurementDisclosure
Exhibit 11 - WAN Diagram for AZNet
Final Scoring Evaluation Matrix
IBM Techincal Solutions Document-AZNET III
JasonBarajas AZNet ProcurementDisclosure
JenniferDvorak AZNet procurementDisclosure
JohnSheahan AZNet ProcurementDisclosure
JonathanLucke AZNet ProcurementDisclosure
JosephNicoletti AZNet ProcurementDisclosure
KristinaFredericksen AZNet ProcurementDisclosure
LarysaPereluka AZNet ProcurementDisclosure
LeahWagner AZNet ProcurementDisclosure
List of Notified Vendors
LukeDavis AZNet ProcurementDisclousure
MarcoPascale AZNet ProcurementDisclosure
MarthaRudnick AZNet ProcurementDisclosure
MichaelTrunzo AZNet ProcurementDisclosure
MollyMahai AZNet ProcurementDisclosure
NoahRobinson AZNet ProcurementDisclosure
Not Susceptible for Award Determination - First - AZNet III
PaulWillis AZNet ProcurementDisclosure
Performance Bond - Expires 5-22-2021
PhillipJablonski AZNet ProcurementDisclosure
Phoenix Cores
Pre-Offer Conference Attendance Sheets
Procurement File - BPM001835
Public Advertisement - BPM001835 - AZNET III Voice Network and Contact Center Services
RashadJames AZNet ProcurementDisclosure
Request for BAFO - BPM001835 - AZNet III
Request for BAFO - BPM001835 - CenturyLink
Request for BAFO - BPM001835 - IBM
Response - AWS SOC3
Response - Supporting Doc - Certificate of Insurance - Aspen
Response - Supporting Document - AspenTGI W9
Response - What is AWS Connect Deck
RichDonaldson AZNet ProcurementDisclosure
RichardNacinovich AZNet ProcurementDisclosure
SalGonzales AZNet ProcurementDisclosure
ScottSwanson AZNet ProcurementDisclosure
StacyWallace AZNet ProcurementDisclosure
State of Arizona - Call Cabinet Information
State of Arizona - RFP - Letter - 2020 January 31 - APPROVED
StevenJenkinsAZNet ProcurementDisclose
StevenSheets AZNet ProcurementDisclosure
TamiPrice AZNet ProcurementDisclosure
Tucson Core
WWT Business License - AZ SOS - AZNET III RFP
WWT Cisco Gold Partner Letter 2020 - AZNET III RFP
WWT Corporate Social Responsibility Annual Report - AZNET III RFP
WWT LLC MBE Certificate 2020-2021 - AZNET III RFP
WWT Letter of Insurability - Attachment 5-C AZNET III RFP
WWTHC Audit Report 2017 - AZNET III RFP
WWTHC Audit Report 2018 - AZNET III RFP
Response - Proposal
WWT Innovation Roadmap - AZNET III RFP
IBM - ATTACHMENT 4 PRICING BP001835 AZNet III Voice Network Contact Ctr Amendment 5 - 013120
ATTACHMENT 4 PRICING BP001835 AZNet III Voice Network Contact Ctr Amendment 5
WWT HLD Network-Security-WiFi - AZNET III RFP
State of AZ Oral Presentation - Contact Center FINAL
ATTACHMENT 4 PRICING BP001835 AZNet III Voice Network Contact Ctr
WWT Integrated Solution Assumptions - AZNET III RFP
Unified Voice SOW Discussion Presentation
BAFO CenturyLink AZNet3 Change Log - Contact Center Services
AZNet III Voice and Unified Communications SoW-CTL Signed CMR
WWT Attachment 4 Pricing Solution - AZNET III RFP
8-BAFO IBM AZNet III Cover Letter and Executive Summary
IBM Offer Forms AZNET III Contact Center Services-Amendment 6
Verizon Response to State of AZ FINAL
8-BAFO IBM Change Log
ATTACHMENT 4 PRICING BP001835 AZNet III Voice Network Contact Ctr Amendment FINALVerizon.
IBM SLRs AZNet III
WWT Integrated Proposal - AZNET III Voice-Net-CC RFP
8-BAFO IBM Offer Forms AZNet III General Info, Experience, Resumes, Contractual-Amendment 6
8-BAFO IBM Offer Forms AZNet III Contact Center Services-Amendment 6
BAFO IBM - ATTACHMENT 4 PRICING BP001835 AZNet III Voice Network Contact Ctr Amendment 5 - v4.0 - 050820 (1)
RESPONSE - 3-BPM001835 Offer Forms AZNET III Voice Network and Contact Center Services
ATTACHMENT 4 PRICING BP001835 AZNet III Voice Network Contact Ctr Amendment 5 SA 1 29
ATTACHMENT 4 PRICING BP001835 AZNet III Voice Network Contact Ctr Amendment 5
8-BAFO IBM Offer Forms AZNET III Network, Security, WiFi-Amendment 6
ATTACHMENT 4 PRICING BP001835 AZNet III Voice Network Contact Ctr FINAL
WWT HLD Contact Center - AZNET III RFP
WWT Transition and PMO Governance Strategy - AZNET III RFP
WWT Cisco Gold Partner Certificate 2019-2020 - AZNET III RFP
IBM AZNET III Cover Letter and Executive Summary 01312020
BAFO ATTACHMENT 4 PRICING
8-BAFO IBM SLRs AZNet III
3-BPM001835 Offer Forms AZNET III Voice, Network and Contact Center Services - Amendment 1
AZNet III Network Security WiFi SoW-CTL Signed CMR
WWT Network Proposal - AZNET III Voice-Net-CC RFP
WWT Voice Proposal - AZNET III Voice-Net-CC RFP
BAFO CenturyLink AZNet3 Change Log - Voice and Unified Communications
State of AZ Oral Presentation - Voice FINAL
WWT Contact Center Proposal - AZNET III Voice-Net-CC RFP
IBM Offer Forms AZNET III Network, Security, WiFi-Amendment 6
IBM Offer Forms AZNET III Voice and UC-Amendment 6-1
ATTACHMENT 4 PRICING BP001835 AZNet III Voice Network Contact Ctr
IBM Offer Forms AZNET III General Info, Experience, Resumes, Contractual-Amendment 6
8-BAFO IBM Offer Forms AZNet III Voice and UC-Amendment 6
Network Security WiFi SOW Discussion Presentation
WWT Network Solution Assumptions - AZNET III RFP
WWT Contact Center Solution Assumptions - AZNET III RFP
WWT Voice Solution Assumptions - AZNET III RFP
3-BPM001835 Offer Forms AZNET III Voice, Network and Contact Center Services
AZnet III Suplementary Pricing Schedule
State of AZ Oral Presentation - Network FINAL
Contact Center SOW Discussion Presentation
BAFO CenturyLink AZNet 3 Change Log - Network, Security and Wifi
AZNet III Contact Center SoW-CTL Signed CMR
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Lumen Technologies, Inc. (formerly CenturyLink and Qwest)
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Lumen Technologies, Inc. (formerly CenturyLink and Qwest)
Minneapolis, MN · 65 active shareable contracts
2 recent responses
Lumen Technologies, Inc. (formerly CenturyLink and Qwest)
Minneapolis, MN · 65 active shareable contracts
2 recent responses